1. REQUESTS/OPTIONS Requests will be dealt with as quickly as reasonably possible. When CHS grants an option on a booking it is not binding upon CHS. |
2. BOOKINGS A contract comes into effect when the booking is confirmed in writing by CHS to the company. Terms of Business are exclusively those on the CHS booking form (attached as confirmation and/or already known to existing or previous clients). The company will provide CHS with final numbers at least 30 days prior to arrival. After this date further bookings may be made on request only. |
3. PAYMENT On the basis of the above information CHS will issue a pro-forma invoice which will be paid by the company within 7 days of the date of issue. The company further agrees to the following payment conditions: a) A deposit at the time of booking confirmation by CHS. b) Final payment within 7 days of the issue of the pro-forma invoice. c) Payment will be made in Euros by bank transfer (cheques are not acceptable). Bank transfer charges will be paid by the company. |
4. RE-BOOKING CHS has the right to re-book any group(s) in an alternative hotel of a similar standard and, in the case of force majeure, to cancel any group(s) without the company having any claim in damages in either case. |
5. HOTEL CLASSIFICATION Where possible we indicate the official classification of each hotel. However, when a hotel is of an especially high standard in its particular category, we indicate this by adding an extra so-called half (open) star. A wide number of hotels do not seek official classification (which is not obligatory) and we allocate such an establishment a star rating based on its standard in relation to the general standards of that classification. |
6. CANCELLATION A booking may be cancelled by the company in which case the following cancellation charges apply: a) Up to 60 days before arrival the deposit paid will be refunded. b) From 59 to 31 days before arrival the deposit paid (or due but not paid) will be forfeited (or paid as a cancellation charge). c) From 30 to 15 days before arrival 50% of total invoice. d) Less than 15 days before arrival 75% of total invoice. |
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